A recent national survey has revealed that over half of women in the UK, specifically those aged between 18 and 44, would prefer to seek advice regarding urgent breastfeeding issues through artificial intelligence (AI), social media, or online search engines rather than consulting a medical professional. The study, carried out by Orlando Health, indicates that 51% of respondents would first turn to these online resources instead of reaching out to a doctor, lactation consultant, or even family members.
:max_bytes(150000):strip_icc():format(jpeg)/new-moms656-08282026-682bc07fe89a4cd78be420203f64e337.jpg)

This trend has raised concerns among healthcare professionals, particularly pediatrician Dr. Erynne Bowers from Orlando Health Physician Associates, who emphasises the limitations of generic online advice. According to Dr. Bowers, online tools cannot offer the tailored support that a mother and her baby might require. She explained that while these digital platforms may provide immediate information, they fail to consider crucial individual factors, such as a baby’s growth charts or specific breastfeeding techniques, like latching.

Dr. Bowers noted that about a third of mothers who approach her with breastfeeding-related concerns have previously followed misleading advice obtained from online sources. She cautioned that relying on such information could inadvertently delay proper care. For instance, she highlighted that not all babies have the same feeding patterns or nutritional needs. This means that general guidelines available online may lead parents down the wrong path when it comes to their child’s feeding routine.
The pediatrician expressed concern that misinformation can result in adverse outcomes, such as delayed growth in infants or decreased milk supply in mothers. She cited situations where mothers, influenced by AI recommendations, may wrongly believe they do not need to feed their infants as frequently as necessary, resulting in health complications for both mother and baby.
Despite her reservations, Dr. Bowers does not advocate for mothers to completely shun technology. She acknowledges that AI can serve as an effective starting point for seeking answers. However, she strongly suggests that parents follow up their online inquiries with an appointment with a healthcare professional, such as a lactation consultant or their paediatrician. This approach balances the convenience of technology with the personalised care that a medical expert can provide.
Emily Hunziker, a mother from Sanford, Florida, illustrates the importance of receiving individualised assistance in the breastfeeding process. After the birth of her ten-pound son, Hunziker encountered challenges when he started losing weight. In her quest for answers, she initially turned to online searches but found her situation did not improve, leading to increased stress and frustration.
It was only after consulting with Dr. Bowers that Hunziker began to see a positive change. By following a customised feeding plan that involved pumping, supplementing with formula, and collaborating with a lactation specialist, the new mother was able to address her baby’s needs effectively. Her experience underscored the value of obtaining tailored advice, something that technology simply cannot provide.
Hunziker’s case is reflective of a broader issue facing modern parents who may feel overwhelmed by the amount of information available online. While the internet can be a valuable resource, the need for professional guidance in sensitive matters like breastfeeding remains paramount.
As the survey highlights a growing reliance on digital platforms, it also serves as a reminder of the critical role of healthcare professionals in providing bespoke support for new parents. The disparity between general online advice and specific medical recommendations could have significant implications for maternal and infant health.
In conclusion, while AI and online resources can offer quick insights into urgent breastfeeding concerns, the complexity of each mother and child’s situation necessitates professional medical advice. It is essential that new parents strike a balance between leveraging technological tools and seeking personalised care to ensure the best outcomes for their families.
