A San Francisco resident, Gianna Capezio, recently opted to have her apartment cleaned by a humanoid robot, a decision that has ignited a mix of intrigue and scepticism online. For the sum of £30, Capezio engaged a robot from Tau Robotics to handle her household chores for an hour, and while she was pleased with the outcome, reactions on social media were decidedly mixed.
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Capezio shared her experience with Storyful, providing insight into the robot’s performance. During its allotted hour, the robot performed various cleaning tasks, including making the bed, scrubbing the bathroom, and vacuuming the living space. Footage of the cleaning session showcases the robot in action as it manoeuvres throughout the apartment, tackling each task in a methodical, if not particularly rapid, manner.

It is worth noting that the robot was not operating independently; it was controlled remotely by an operator from Tau Robotics. Capezio clarified this point, stating that the robot was “teleoperated” and not functioning autonomously. Despite this, she expressed satisfaction with the robot’s capabilities, describing it as “slower than a person would have been” but still managing to deliver a “solid job”. Importantly, Capezio mentioned that after the robot completed its tasks, there was no need for her to redo any of its work.
Tau Robotics currently restricts access to its cleaning service, operating on an invite-only basis. According to the company, their robots are designed to handle various tasks such as house cleaning, deep cleaning, and office maintenance. While Capezio’s video provided a glimpse into the robot’s operation, it also drew a wide array of opinions from viewers on social media.
Critics were quick to comment on the robot’s technique, with some suggesting that they would prefer to handle the cleaning themselves. One viewer expressed disappointment in the robot’s approach to cleaning surfaces, stating, “The way it skimmed across that countertop… I’ll pass.” Another lamented the robot’s slowness, adding, “Too slow 🙄 I’ll do it myself.”
Beyond critiques of the robot’s efficiency appeared a broader discussion regarding the implications of technology in the workforce. Some commenters took issue with the role of robots in traditional jobs, labelling the situation as concerning. “Well good job taking a human’s income to support a robot,” remarked one user, while another declared, “Ridiculous! Robots: go away!!! Humans need jobs NOT robots!”
Despite the wave of criticism, Capezio’s personal assessment of the robot’s performance remained cautiously optimistic. While the humanoid cleaner took longer than a human might, she concluded that its efforts were commendable, and it fulfilled the tasks without needing any follow-up adjustments by her.
This incident raises important questions about the future of household cleaning—a realm traditionally dominated by human effort. The emergence of such technology has the potential to transform daily routines, but it also highlights the paradox of automation: convenience at the cost of employment.
As the debate continues, it is clear that while robots like the one used by Capezio may take some of the toil out of chores, they also spark larger discussions about the balance between technological advancement and human labour. The consequence of embracing robotic assistance in everyday life might offer convenience but at what cost remains to be seen.
In the midst of the discussion, Tau Robotics is likely to take heed of the mixed feedback as it refines its offerings. As for Capezio, her experience serves as a curious case study in how society will navigate the intersection of innovation and tradition in the field of domestic chores.
