**Unprecedented Demand Leads Swatch to Close Stores Following Audemars Piguet Collaboration**
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Swatch, the renowned Swiss watch brand, has been compelled to shut down several of its retail locations worldwide in response to extraordinary demand for its latest collaboration with luxury watchmaker Audemars Piguet. The much-anticipated collection, launched on May 16, 2026, features eight pocket watch designs priced between £400 and £420, attracting massive crowds at stores globally.

The brand revealed on its social media channels that it had decided to temporarily close nine stores across the United States, citing “public safety considerations.” The closures were prompted by overwhelming customer turnout at Swatch locations, which escalated to the point where safety protocols were necessary to maintain order. The company acknowledged the situation on Instagram, noting, “Today’s Bioceramic Royal Pop Collection launch saw extraordinarily high demand,” and indicated that security staff and local authorities had advised closures to ensure a safe environment for all shoppers.
In addition to multiple stores across the U.S., Swatch also halted operations at its Manchester store and other outlets throughout Asia and France. The brand highlighted that in some regions, they could not accommodate queues exceeding 50 individuals. Despite attempts to manage the influx, the chaos surrounding the launch underscored the high level of interest in the new collection.
Witness accounts from the launch day further illustrated the tumultuous scenes outside various Swatch locations. In Long Island, New York, crowds amassed outside the Roosevelt Field Mall, where tensions escalated to the point that police had to intervene. Reports indicated that officers deployed pepper spray to control the situation as shoppers surged forward in an effort to enter the store.
The collaboration itself has been described as merging the “avant-garde design” of Audemars Piguet’s iconic Royal Oak collection with the vibrant and innovative spirit of Swatch’s POP line, originally launched in the 1980s. This combination of high-end design with a more accessible price point has resonated strongly with consumers.
Despite the chaotic scenes, Swatch attempted to temper customer expectations by announcing that the collection would remain available for several months, urging shoppers not to rush to stores in large groups. However, the message seemingly fell on deaf ears, as evidenced by the events in South Wales, where over 300 people were involved in a rush to enter a shopping centre. The incident resulted in one arrest, with police issuing a dispersal notice to the individual involved.
Shoppers who managed to navigate the lines reported their experiences as akin to being in “a mosh pit.” John McIntosh, a buyer at the New York Times Square store, described the scene as overwhelming but exhilarating, as he intended to resell the sought-after timepieces. He noted that the retail price of one watch was approximately $400, yet the resale value had soared to around $4,000.
Another customer named Mac shared his story of waiting in line for five days, a testament to the determination many felt to obtain the watches. “It was pretty hectic … it’s nasty, but I was able to get in,” he recounted, illustrating the lengths to which collectors would go for these limited-edition timepieces.
As the dust settles on this extraordinary launch, Swatch’s collaboration with Audemars Piguet has become a notable landmark in the world of luxury timepieces, demonstrating both the appeal of accessible luxury and the challenges that can arise from such high demand. Moving forward, it remains to be seen how the brand will navigate customer desires while ensuring safety and order in their stores.
