Woman Reunited with Lost Childhood Stuffed Animal by Hotel Staff in Heartwarming Gesture
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A heartwarming story has emerged from Marriott’s Ko Olina Beach Club, where a young woman was pleasantly shocked by the kindness and efforts of the hotel workers who found her lost childhood stuffed animal. Ava Shulman, 23, was devastated when she discovered that Lamby, her beloved childhood toy, was missing after her stay at the Marriott resort in Hawaii. Lamby held significant sentimental value to Shulman, as she had cherished the plush toy since her early years. It was not just a toy to her; it was her constant companion on all her childhood adventures.

The loss of Lamby left Shulman distraught, as she recounted the irreplaceable memories that were attached to the toy. Despite feeling resigned to the fact that Lamby was gone forever, the diligent staff at Marriott’s Ko Olina Beach Club sprang into action upon learning about the missing stuffed animal. Lawton Mauai, the Director of Safety and Security at the resort, revealed that they immediately initiated a search operation and discovered that Lamby had been inadvertently collected during routine housekeeping procedures.
In a heartening turn of events, the hotel staff not only located Lamby but also embarked on a mission to ensure the stuffed animal had an unforgettable experience before reuniting it with Shulman. Mauai shared that the team saw an opportunity to create a memorable moment for Shulman by showering Lamby with VIP treatment. From taking Lamby on adventures around the club to capturing fun-filled moments with the toy, the staff went above and beyond to bring joy to a distressed guest.
One of the photos circulated by the Marriott staff depicted Lamby perched on the shoulder of an employee named Madelyn, accompanied by a reassuring message addressed to Shulman. The gesture of care and thoughtfulness extended beyond just finding the lost toy; it was a testament to the dedication and compassion exhibited by the hospitality industry professionals. Shulman expressed her gratitude towards the staff, emphasising that their actions exemplified the true essence of humanity and empathy.
The heartening saga concluded with Lamby safely returned to Shulman, accompanied by a few surprise gifts from the hotel staff as a token of their goodwill. Along with the cherished stuffed animal, Shulman received a custom robe, tumbler, a Hawaiian shirt for Lamby, an AirTag, and a suitcase. Overwhelmed by the generosity displayed by the Marriott team, Shulman lauded their exemplary service and unwavering commitment to going above and beyond for their guests.
Reflecting on the entire experience, Shulman highlighted the often unseen efforts of individuals working in the hospitality and service industry, commending their relentless dedication and altruistic actions. The heartwarming tale of Lamby’s adventure at Marriott’s Ko Olina Beach Club serves as a poignant reminder of the impact of small gestures of kindness and the significance of empathy in fostering meaningful connections.
As the story of Lamby’s unexpected escapade spreads, it underscores the power of compassion and human connection in transcending boundaries and spreading joy in unexpected ways. The heartwarming reunion between Shulman and her childhood stuffed animal stands as a testament to the transformative impact of simple acts of kindness in brightening someone’s day and creating lasting memories.
