Popular Discord Messaging App Used ‘Unconscionable’ Practices That Harmed Children, Suit Claims

The New Jersey attorney general’s office recently took action against the popular Discord messaging app, alleging “deceptive and unconscionable business practices” that have put children at risk. The lawsuit, filed by Attorney General Matthew J. Platkin and the Division of Consumer Affairs, follows a thorough investigation that uncovered Discord’s violations of consumer protection laws in New Jersey. These practices have exposed children to inappropriate and harmful content, making them vulnerable to online predators lurking on the app.

During a news conference, Attorney General Platkin emphasized the importance of safeguarding children in the digital age. The lawsuit specifically accuses Discord of misleading parents and children about the safety features for direct messages (DMs), leading to alarming situations where adults masquerade as children to engage in explicit and dangerous exchanges. Despite Discord’s policy prohibiting children under 13 from using the app, criminal cases involving the exploitation of young victims have still occurred.

In response to these allegations, Discord issued a statement denying any wrongdoing and highlighting their ongoing efforts to enhance safety features on the platform. The company expressed surprise at the lawsuit filed by New Jersey and stated their readiness to defend themselves in court. This legal action against Discord comes in the wake of similar litigations initiated by the attorney general’s office targeting other tech giants like TikTok and Meta, underscoring a broader concern for child protection in digital spaces.

By shedding light on Discord’s questionable practices, the lawsuit serves as a reminder of the critical need to prioritise online safety, especially for minors. It underscores the responsibility of technology companies to uphold stringent measures to prevent exploitation and harmful interactions within their platforms. As the case unfolds, it prompts a larger conversation about the role of regulation and accountability in the tech industry, particularly concerning apps and services widely used by young people.

The gaming community, where Discord has a significant presence, may also feel the impact of these allegations. With millions of users engaging on the platform daily, concerns about safety and security could prompt a reevaluation of how online spaces are monitored and regulated. Parents and guardians, in particular, are urged to be vigilant and informed about the digital platforms their children use, highlighting the importance of open communication and guidance in navigating the online landscape.

As the legal proceedings progress, the outcome of this lawsuit against Discord could set a precedent for how tech companies are held accountable for their practices, especially concerning child safety. It serves as a cautionary tale for businesses operating in the digital sphere, emphasizing the need for transparency, responsibility, and proactive measures to protect vulnerable users. Ultimately, this case underscores the evolving challenges of ensuring a safe and secure online environment, particularly for younger generations growing up in an increasingly connected world.