Winter Festival Criticised for Artificial Snow Made of Cotton and Bed Sheets
:max_bytes(150000):strip_icc():format(jpeg)/Chengdu-Snow-Village-project-022025-01-12e4a0a74aa94e899e336da760bbf16b.jpg)

A recent winter festival has faced backlash as visitors discovered that the advertised snow was nothing more than sparse blobs of cotton and makeshift bed sheets. The Chengdu Snow Village project, which had promised a snowy wonderland, was forced to issue an apology to disappointed guests via the Chinese messaging service Wechat on February 8, according to Reuters.

Pictures shared online by visitors depicted cotton balls scattered across bare ground and bedsheets awkwardly placed to mimic snow drifts on rooftops. This revelation led to the closure of the attraction, which was opened to coincide with the Lunar New Year holiday, and triggered an investigation by Chengdu’s culture and tourism bureau over allegations of false advertising.
The organisers of the event attributed the lack of real snow to unusually warm weather conditions in Sichuan province, China, where the festival was held. A staff member explained to the state-run Global Times, as reported by CNN, that their preparations for the event included setting up photo spots in anticipation of snowfall. However, the weather did not cooperate, resulting in a disappointing scene for visitors.
In response to complaints from tourists during the Spring Festival period, the culture and tourism bureau intervened promptly. Following an inquiry, it was confirmed that the fake snow scenario at the Chengdu Snow Village was indeed true. Subsequently, the bureau instructed the owners to dismantle the inadequate snow display and ensure that refunds were issued to all visitors affected.
Chengdu’s culture and tourism bureau pledged to use this incident as a learning opportunity to enhance supervision and regulation of tourist attractions in the city. They emphasised the importance of upholding integrity and standardising management practices to prevent such misleading situations in the future.
The underwhelming presentation of the festival has drawn parallels to other disappointing events in the past, such as the infamous Fyre Festival in the Bahamas in 2017 and a Willy Wonka interactive experience in Glasgow, Scotland, in February 2024, which left attendees in tears. As the incident continues to generate public attention, it serves as a cautionary tale for event organisers to deliver on promises made to patrons.
As authorities investigate the Chengdu Snow Village debacle, the focus remains on ensuring transparency and accountability in the tourism industry. Amidst the disappointment felt by festival-goers, the incident underscores the importance of truth in advertising and the need for stringent oversight to prevent similar occurrences in the future.
In conclusion, the controversy surrounding the Winter Wonderland festival serves as a reminder of the importance of delivering on promises made to visitors and the repercussions of misleading marketing tactics in the tourism sector. It also highlights the significance of regulatory bodies in upholding standards and protecting consumer interests.
